![]() OBTAINING SPOUSE’S INFORMATION COULD BE VITAL:īe careful who you marry! There are a lot of obvious reasons, but did you know that in many states spouses are responsible for each other’s medical debts? Some states allow spouses to be responsible for each other’s retail debts as well. In order to gather as much information as possible from ARM industry sources, consumer advocacy groups and other interested parties. Current Acting Director Mick Mulvaney, in his testimony before the Senate Banking Committee, stated that he believed that it is important for people to know what the rules are, before being accused of violating them. While that sounds exactly like what a regulator should do, in many cases, the rules which agencies were accused of violating, hadn’t been written. In short, they would accuse a collection agency of violating a rule, and assess a penalty. Under former Director Richard Cordray, the CFPB regulated by enforcement. The CFPB was given authority to regulate the collection industry under the Dodd Frank Act. IN THE NEWS: CFPB PUSHES COLLECTION INDUSTRY RULEMAKING BACK TO 2019…(at least) Since creditors can be held liable for the actions of their agents, choosing Keynote Consulting, Inc. as your partner in Accounts Receivable Management (ARM) you’ll have the peace of mind to know that every effort is made to ensure that each contact is lawful, respectful, and effective. We may not always tell people what they want to hear, but our company is staffed with experienced professionals who know how to communicate the message at hand, and remain in compliance with the myriad of laws and regulations to which we adhere. cares as much about respectfully bringing your message to your delinquent customers as you.Īlthough our technology is a wonderful modern tool, we know that the best way to resolve the delinquency of your customers’ accounts is to treat them the same way we would like to be treated. It’s important to know that Keynote Consulting, Inc. ![]() In addition, each state has its own rules, as do some municipalities. The Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), and the Federal Communications Commission (FCC) all have a hand in guiding how we deliver your message to consumers. The collection industry is highly regulated. ![]() Need To Know Basis WHY THE COLLECTION INDUSTRY IS IMPORTANT TO CLIENTS: ![]()
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